Safe Payment Guaranteed

1. ATOL protection

Diverse Travel is a Member of the Travel Trust Association (TTA), part of The Travel Network Group, the UK’s largest consortia of independent travel businesses. This means that when you book your holiday with us, we give you a guarantee that 100% of your money is protected against our or our suppliers’ failure, under our ATOL*. (ATOL number: T7558.)

* By law, every UK travel company which sells air holidays and flights is required to hold an ATOL, which stands for Air Travel Organiser’s Licence. If a travel company with an ATOL ceases trading, the ATOL scheme protects customers who had booked holidays with the firm. It ensures they do not get stranded abroad or lose money:

If the company collapses while you are on holiday, the scheme will make sure you can finish your holiday and return home. If the company collapses before you leave the UK, the scheme will provide a full refund for the holiday

2. Legal protection

We will provide you with additional legal protection from the TTA against us acting in a fraudulent manner, through a Stand Alone Safe Seat Plan Guarantee**. 

** Should we become insolvent, in most instances your money will still be held within our Trust Account and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases, your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.:

3. Exceptional buying power

Through our Membership of the TTA, Diverse Travel is contracted to many of the top names in travel, meaning we’ve got the buying power to bring you a huge range of specialised holidays at the most competitive rates.

4. Highly experienced divers on staff

We will provide you with additional legal protection from the TTA against us acting in a fraudulent manner, through a Stand Alone Safe Seat Plan Guarantee**. 

** Should we become insolvent, in most instances your money will still be held within our Trust Account and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases, your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.:

5. We’re highly experienced travel organisers

Through our Membership of the TTA, Diverse Travel is contracted to many of the top names in travel, meaning we’ve got the buying power to bring you a huge range of specialised holidays at the most competitive rates.

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